Return Policy

Refund & Return Policy

1. You will get a full refund if your order does not arrive within the delivery time promised by Tangwatch.

2. If your item is significantly different from the seller’s product description, you can

A: Return it and get a full refund, or B: Get a partial refund and keep the item.

3. You are responsible for return shipping fees.All merchandise must be unworn and in the same condition they were received.Products must be returned in the original box and/or packaging.

Once we received your return application,it will be informed the results within 5 work days and we'll email you to let you know whether this has been refunded.

The refunds will go back to your original payment method.It typically tack 5-10 days,depending on your back/card issuer.

 How to Return?

If you need to return the products, please send email to with real pictures, videos and other evidence. 

It will be informed the results within 5 work days.

  Cancellation Policy

You can cancel your order at any time before making a payment. After payment done, the canceled order will be processed after Tangwatch's permission.

Tangwatch may cancel orders for any reason. Some common situations in which orders are canceled may include: The item is out of stock and there are no plans of restocking it, pricing errors or credit card payment is declined by the issuing financial institution.

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